Ignite Your Product

About

I specialize in Product Operations, Strategic Partnerships, and Clinical Workflow Optimization, bringing together the best of product execution, business alignment, and clinician-centered design.

With deep experience in SaaS, enterprise B2B, and HealthTech, I help organizations:

• Build scalable Product Operations systems

• Launch product lines and partner ecosystems from 0→1

• Improve clinician-facing processes and operational efficiency

• Translate complex requirements into clear action plans

• Use AI to accelerate analysis, synthesis, and decision-making

• Ensure new systems are adopted, not just launched

My work integrates GTM strategy, cross-functional execution, and clinical problem solving—helping organizations move faster, reduce friction, and deliver higher-value experiences to customers and practitioners.

Metrics That Matter

These are the results that define my work:

• 40% improvement in clinical documentation timeliness for 200+ clinicians

• 33 net-new API license sales in 10 months (brand-new product line)

• Built the ARGUS API Customer Governance Committee (0→35 enterprise accounts)

• Founded Altus’s first Partner Program (0→1) and secured Yardi

• Delivered 8 full-cycle product launches across HealthTech, data, and SaaS

• Led Enverus’s expansion into the Agriculture market, landing The Andersons

These outcomes come from a repeatable approach: clarity, cross-functional alignment, and execution discipline.

Projects

My work spans Product Operations, Strategic Partnerships, API ecosystems, and clinical workflow optimization.

Product Operations Excellence

I design and mature Product Ops systems that give organizations the infrastructure to scale.

• Implemented full roadmap governance, quarterly planning, and cross-functional operating rhythms

• Maintained a bi-weekly release cadence for 2+ years

• Built a practitioner-facing app at Xolv that improved documentation efficiency by 40%

• Created cross-functional readiness frameworks across Product, Engineering, Sales, CS, and Clinical Ops

• Delivered 8 full-cycle product launches, including multiple web and API systems

Product Operations is where strategy becomes execution—and execution becomes measurable impact.

Strategic Partnerships

I launch and operationalize ecosystems that drive revenue, adoption, and market expansion.

• Founded Altus’s first Partner Program (0→1)

• Signed Yardi as the inaugural ISV, driving joint GTM and integration strategy

• Developed evaluation scoring models, onboarding frameworks, and co-sell motions

• Managed 35+ customer accounts through the ARGUS governance structure

• Unified technical and business requirements across two organizations’ product teams

My approach ensures partnerships don’t just close—they work.

Clinical Operations & Workflow Optimization

My clinical operations background gives me a unique ability to solve practitioner-centric problems.

• Managed a $60M clinical department and the launch of new clinical systems

• Built a HIPAA-compliant oncology research application adopted by physicians

• Improved documentation and workflow cycles for 200+ practitioners

• Led cross-functional teams integrating clinical insight into product development

This experience helps me bridge technology with real-world clinical needs.

• A snapshot of the outcomes I deliver:

  • 40% clinical documentation improvement

  • 200+ clinicians supported with workflow and tooling enhancements

  • 8 product launches across HealthTech, SaaS, and data products

  • 35+ enterprise accounts in the API governance cohort

  • 33 API license sales in 10 months

  • 0→1 partner program and major ISV partnership

  Execution that moves metrics.

Measurable Impact

I apply AI as a force multiplier across strategy, operations, and product lifecycle—not as a concept, but as a daily accelerant.

Practical Use Cases

• Requirements drafting & PRD acceleration

• Competitive research & market mapping

• Roadmap scenario modeling with team velocity

• Clinical scheduling optimization (200+ resources)

• Executive communication & synthesis

• Annual performance review preparation

  
  

AI Toolkit

Claude • Gemini • ChatGPT • Timefold AI • Miro • Microsoft Office

AI improves speed, clarity, and alignment—and I use it deliberately to enhance product and operational outcomes.

AI Informed Execution

The Differentiator

Most leaders talk about AI's potential. I combine deep manual experience with practical AI application, giving me a unique advantage: I know exactly which tasks AI accelerates — and which ones require human judgment.

AI enhances:

• synthesis

• documentation

• analysis

• pattern recognition

• scaling workflows

Human judgment drives:

• strategic decisions

• cross-functional alignment

• relationship-building

• executive communication

• partner negotiation

This isn’t about replacing expertise — it’s about multiplying impact by freeing up time to work on your ideas.

I’ve spent 12+ years doing this work manually. I know what works.
Now I can scale it with AI.

Experience Overview

I bring 12+ years of experience building operational systems, partner ecosystems, and clinician-centered solutions across SaaS, enterprise data, and HealthTech.

I work at the intersection of:

• Product Operations

• Strategic Partnerships

• Clinical Workflow Optimization

• AI-enabled execution

• Cross-functional leadership

I specialize in turning complex environments into systems that teams can execute against with confidence.

Product Operations Feedback

Strategic Partnerships Feedback

I first had the pleasure of working with Robert as a colleague at GlobalView / Enverus, where his strategic mindset, positivity, and team-oriented approach immediately stood out. Later, I was fortunate to collaborate with him as a partner and witnessed firsthand his exceptional abilities as a product leader. Robert consistently served as a reliable point of contact, skillfully organizing client requests and managing follow-ups with a strong focus on client success. His efforts directly contributed to increased revenue and higher customer satisfaction. He is an outstanding communicator who can align diverse stakeholders, a trusted partner who always delivers on his commitments, and a true team player who brings a positive attitude no matter the challenge. I highly recommend Robert—he would be an invaluable asset to any team or organization.

I had the pleasure of working with Robert as a direct counterpart in my role at Yardi and Robert was leading the Altus Partner Program strategy. Our collaboration was centered on a complex, multi-faceted partnership agreement—the type of high-stakes alliance that requires true strategic vision and diligence to complete.

Robert was instrumental in getting that agreement across the finish line. He is a masterful strategic partner and negotiator who understands that success requires mutual benefit and governance. He effectively represented Altus's commercial interests while driving the alignment and consensus needed to integrate our two organizations' roadmaps and systems.

Robert’s capacity for GTM strategy translation and operational readiness stands out. He ensured that the agreement’s intent was operationalized correctly within his own organization, establishing the structure necessary for long-term success, not just the initial handshake.

Any organization seeking a Director to found and manage critical strategic alliances or lead complex Revenue Operations will find Robert to be an invaluable, results-driven leader. He is a trusted partner and I highly recommend him.

I had the distinct pleasure of working with Robert when he served as the Director of Product Management, overseeing the implementation of both our critical client-facing and practitioner-facing systems at Easterseals Northern California. Our organization was his primary client, and his leadership made a profound, measurable impact on our client engagement and operational efficiency.

Robert is far more than a technical director; he is a strategic partner who specializes in Clinical Operations Governance and results-driven change management. He successfully led the cross-functional effort to launch our new HealthTech systems, including hundreds of useful features to our client-facing application.

The result of his practitioner-facing application release was a 40% process efficiency improvement in clinical documentation for our staff of over 200 clinicians. This efficiency improvement wasn't just administrative—it directly translated into gains in Customer Satisfaction (CSAT) for our staff practitioners.

Robert excels at translating high-level GTM strategy into reliable operational readiness, ensuring systems are not just launched, but are adopted effectively across the organization. I highly recommend Robert as a leader capable of managing complex, high-stakes system implementations and driving quantifiable, positive business outcomes.

In addition to all of his quantifiable achievements, Robert is warm and relatable. He successfully translated technical jargon in ways that I could understand it and took my clinical jargon and turned it into a user friendly experience. I would highly Recommend Robert at any organization for any technology and development role.

While at Enverus/GlobalView, I worked closely with Robert where he served as a strategic leader managing complex cross-functional initiatives across Product, Engineering, Sales, and Marketing. Robert's ability to operate as the link between these diverse teams was exceptional and directly contributed to our organization's operational excellence.

Robert has a unique talent for translating high-level strategic vision into executable operational frameworks. He built systems and processes that enabled our teams to scale effectively, ensuring that product initiatives moved from concept to market with clear alignment and operational readiness. His work wasn't just about coordination—it was about creating the operational backbone that allowed everyone to execute with confidence.

What impressed me most was Robert's ability to bridge technical and business stakeholders. He could translate complex technical requirements into business language for our leadership team, while simultaneously ensuring that Sales and Marketing teams understood the strategic priorities driving our roadmap. This bidirectional translation capability is rare and incredibly valuable.

Robert's approach to product operations and launch management ensured that we maintained both velocity and quality. He facilitated decision-making across matrixed teams and drove the kind of operational discipline that turns good ideas into successful market outcomes.

Any organization seeking a leader who can build scalable operational systems, enable cross-functional excellence, and drive measurable business results will find Robert to be an invaluable asset. He is strategic, results-driven, and genuinely invested in the success of the teams he works with.

I highly recommend Robert for Product Operations leadership roles and would welcome the opportunity to work with him again

Get in Touch

Open to Product Operations, Strategic Partnerships, and ecosystem leadership roles in the San Francisco Bay Area.

If you're looking to scale operational excellence, strengthen partner ecosystems, or elevate GTM execution, I'd welcome a conversation.

Email

rking@ignite-your-product.pro